starlette 0 Posted April 17, 2016 Share Posted April 17, 2016 Hello, I just started with premium and am testing the attachments of files ( pdf / ppt) which are pretty huge ( 20-30MB), after delete the files (as well from trash) ( or Notes OR notebooks), the files are still under /Users/nnn/Library/Application Support/com.evernote.Evernote/accounts/www.evernote.com/1234567 under external-edits and purgatory .....how to solve this,,,,I expect a purge process here! thnks Link to comment
Level 5* DTLow 5,736 Posted April 18, 2016 Level 5* Share Posted April 18, 2016 On April 17, 2016 at 2:21 AM, starlette said: I just started with premium and am testing the attachments of files ( pdf / ppt) which are pretty huge ( 20-30MB), after delete the files (as well from trash) ( or Notes OR notebooks), the files are still under /Users/nnn/Library/Application Support/com.evernote.Evernote/accounts/www.evernote.com/1234567 under external-edits and purgatory .....how to solve this,,,,I expect a purge process here! My attachments get cleaned up eventually. I don't have to do anything manually. Link to comment
Level 5* JMichaelTX 4,117 Posted April 20, 2016 Level 5* Share Posted April 20, 2016 On 4/17/2016 at 4:21 AM, starlette said: under external-edits and purgatory .....how to solve this,,,,I expect a purge process here! Both of these folders hold temp files for Evernote. After you close an attachment, or delete an attachment, these temp files will be removed by Evernote app at some point, but maybe not immediately. Unless you are very critically low on storage space on your Mac, I would just not worry about these temp files. But if you are critically low, then you can quit Evernote (app and Helper app in menu), and then delete (or zip) these temp files. But you should first test Evernote before you permanently delete the files. Move the temp files to the Mac Trash, re-open Evernote and make sure everything is working OK If everything is OK, then you can empty the Mac Trash. Link to comment
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