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How to get help from the people of Evernote


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How does one actually contact Evernote?  It seems like each update goes bonkers and there is no way to get assistance that I can figure out.  I have a premium subscription which I though warranted better service but it appears not.

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  • Level 5*
On April 7, 2016 at 2:20 PM, Carusorobi said:

How does one actually contact Evernote?  It seems like each update goes bonkers and there is no way to get assistance that I can figure out.  I have a premium subscription which I though warranted better service but it appears not.

I'm not sure what kind of contact you're looking for.

For support, you can use the support link in my signature below this post.

In addition, after updates, Evernote staff usually start a discussion in the feedback forum.  For example 

 

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Said Guru (DT Low) : I'm not sure what kind of contact you're looking for.
Well Guru, what do you think ? me too want support from EN staff directly.

If not possible, i want to refund of Premium payment

What is the refund policy ?

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1 hour ago, Euler said:

Said Guru (DT Low) : I'm not sure what kind of contact you're looking for.
Well Guru, what do you think ? I too want support from EN staff directly.

Member (Euler); I'd suggest you use the link to contact support

  https://evernote.com/contact/support/

You can create a support ticket or use the chat feature.

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