Carusorobi 1 Posted April 7, 2016 Posted April 7, 2016 How does one actually contact Evernote? It seems like each update goes bonkers and there is no way to get assistance that I can figure out. I have a premium subscription which I though warranted better service but it appears not.
Level 5* gazumped 12,213 Posted April 7, 2016 Level 5* Posted April 7, 2016 Hi. You can post queries in the various forums here for other users like me to share their experiences, consult the Knowledge Base, or contact support.
Level 5* DTLow 5,749 Posted April 7, 2016 Level 5* Posted April 7, 2016 On April 7, 2016 at 2:20 PM, Carusorobi said: How does one actually contact Evernote? It seems like each update goes bonkers and there is no way to get assistance that I can figure out. I have a premium subscription which I though warranted better service but it appears not. I'm not sure what kind of contact you're looking for. For support, you can use the support link in my signature below this post. In addition, after updates, Evernote staff usually start a discussion in the feedback forum. For example
Euler 0 Posted April 9, 2016 Posted April 9, 2016 Said Guru (DT Low) : I'm not sure what kind of contact you're looking for. Well Guru, what do you think ? me too want support from EN staff directly. If not possible, i want to refund of Premium payment What is the refund policy ?
Level 5* DTLow 5,749 Posted April 9, 2016 Level 5* Posted April 9, 2016 1 hour ago, Euler said: Said Guru (DT Low) : I'm not sure what kind of contact you're looking for. Well Guru, what do you think ? I too want support from EN staff directly. Member (Euler); I'd suggest you use the link to contact support https://evernote.com/contact/support/ You can create a support ticket or use the chat feature.
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