ammeyer6s 2 Posted April 2, 2016 Share Posted April 2, 2016 I have a recurring issue when I try to highlight simplified articles. I'll get about half-way (sometimes further) through an article and suddenly, the rest of the page highlights and then when I let go, everything except the very beginning of the article has disappeared. I haven't found a way to get it back other than to close out of the clipper and start over again. I have noticed I seem to have this problem most with articles that contain videos, but the problem doesn't occur until well after I've passed the video, so I'm not sure if there's really any correlation there. Has anyone else experienced this? It's really frustrating to lose all that work and have to continually start over. Although in most cases I don't have time to start over so I give up completely. Link to comment
Matt W. 174 Posted April 3, 2016 Share Posted April 3, 2016 Hello @ammeyer6s, Thank you for posting and welcome to the forums. In order for me to better be able to troubleshoot this, please provide some further information including: Websites this has happened on Browser (including version number) Version of Evernote Web Clipper installed Link to comment
ammeyer6s 2 Posted April 4, 2016 Author Share Posted April 4, 2016 Hi Matt, This is happening on docshop.com; Browser is Chrome version 49.0.2623.108; Evernote Web Clipper, 6.7.1 Link to comment
Matt W. 174 Posted April 4, 2016 Share Posted April 4, 2016 Hi @ammeyer6s, So after doing some testing on this, I was able to duplicate. Very strange that the page will disappear after scrolling and highlighting. Have you noticed this with any other website? Link to comment
ammeyer6s 2 Posted April 4, 2016 Author Share Posted April 4, 2016 Currently, that's the primary website I'm using for research. I've been able to clip (shorter) articles from other websites with no problems. Link to comment
Matt W. 174 Posted April 4, 2016 Share Posted April 4, 2016 We will go ahead and take a look at this further. Thank you for reporting this. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.