KMitchell 0 Posted March 31, 2016 Posted March 31, 2016 I added the scannable app to my iPad and iPhone but it won't complete installation on my iPhone. I cannot open it, delete it or update it. How do I get it off my phone??
kgg 75 Posted April 3, 2016 Posted April 3, 2016 Hi @KMitchell, Restarting your iPhone should resolve this issue. If this doesn't help, please let me know.
Citizendino 0 Posted June 30, 2016 Posted June 30, 2016 This is happening to me. I have restarted the phone dozens of times. No change. It remains.
kgg 75 Posted July 2, 2016 Posted July 2, 2016 Hi @Citizendino, The following steps should fix this if restarting doesn't make a difference: https://discussions.apple.com/thread/5663569?tstart=0. If you continue to have problems could you tell me a little more about your situation? What happens when you attempt to delete it? Please include a screenshot if you believe it may help us to understand your specific issue.
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