Kusa0724 0 Posted March 30, 2016 Share Posted March 30, 2016 i used to screen cap with the quick button on status menu, but i can't use start from yesterday. I tried deleted Evernote and re-installed. But still didn't work it out. May I know the solution? Thanks! Link to comment
BSR 208 Posted March 31, 2016 Share Posted March 31, 2016 On 3/30/2016 at 10:18 PM, Kusa0724 said: i used to screen cap with the quick button on status menu, but i can't use start from yesterday. I tried deleted Evernote and re-installed. But still didn't work it out. May I know the solution? Thanks! Hey there @Kusa0724, It looks like you were responded to in the support ticket you have open. I went ahead and re-sent the response, please let us know how this works out for you. Link to comment
BSR 208 Posted April 4, 2016 Share Posted April 4, 2016 Hi Everyone, Just wanted to give an update that @Kusa0724's issue has been resolved, as well as provide some next steps for anyone else encountering this issue. If the Helper icon is not appearing in the menu bar, make sure it has been enabled in Preferences: Open Evernote Select Evernote > Preferences > General from the menu bar Make sure you have Show Evernote Helper checked Restart Evernote If the Helper icon still does not appear, try reinstalling the Evernote application. If the issue persists after following these steps, open a support ticket and let us know. Link to comment
Yi Chen 0 Posted February 25, 2018 Share Posted February 25, 2018 On 01/04/2016 at 5:01 AM, BSR said: Hey there @Kusa0724, It looks like you were responded to in the support ticket you have open. I went ahead and re-sent the response, please let us know how this works out for you. Hi BSR: Thanks for your response. I tried the suggested step but still can't see it in my menu bar. Could it be hidden somewhere. I am using a MacBook Pro Mac OS 10.13.13 Link to comment
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