powerseed 4 Posted March 21, 2016 Share Posted March 21, 2016 OS 10.11.3 | Safari 9.0.3 | Clipper 6.7.1 For at least the past year, I've had continuous, daily issues with the Safari Clipper desktop extension crashing. Using various un-replicable permutations of un-instail/re-install/restart Safari/cold shutdowns/etc. I could often get Clipper to work temporariy but all is lost after shutdown and, on reboot, I'm invariably faced with a dead elephant in the menu bar. Lately, I can't even get Ciipper up for a session--just an endless hang of the Evernote spinning dot, delay icon. In reviewing this forum, I see this Safari-related issue has been pervasive, longstanding and, based on lack of correction, largely ignored. The latest statement from EN in this forum was a 2/11/16 "we're aware and working on it" response. Five weeks later, NADA! One would think a basic functionality issue like this would receive the highest priority. This dead elephant is beginning to stink! Web clipper, when working, is a wonderful, time saving tool. From my perspective it accounts for 80% of my use of EN. If you share this problem, please join me by sending in a BUG report ticket as previously suggested by Forum Guru, JMichaelTX: "I recommend that everyone who experiences a bug to submit a bug report. This will make sure that Evernote is aware of the issue, provide your environment data to help identify/fix the issue, and put more pressure on Evernote to fix. Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Since Evernote now is providing official support to all users via Twitter, you might post your issue on Twitter @evernotehelps. It might also be good to include a link back to your post on the forum." Yours for a functioning Web Clipper! Link to comment
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