DjBea 7 Posted March 10, 2016 Share Posted March 10, 2016 Is Evernote a serious company ? 3 Tickets : no answer ! Having same bug since more than 6 months, and now the support stop answer me. ? Link to post
Level 5* JMichaelTX 4,065 Posted March 10, 2016 Level 5* Share Posted March 10, 2016 34 minutes ago, DjBea said: Is Evernote a serious company ? They are serio us, but their support is sometimes less than desirable. 34 minutes ago, DjBea said: 3 Tickets : no answer ! If you will post your Ticket#'s (and date) here, usually someone from Evernote will pick up on it and get some attention on your case. You can also post your bug reports on Twitter: Since Evernote now is providing official support to all users via Twitter, you might post your issues on Twitter @evernotehelps. It might also be good to include a link back to your post here. Link to post
DjBea 7 Posted March 17, 2016 Author Share Posted March 17, 2016 (edited) Thanks you for your answer. You tell "there are serious" : but facts are : No answers to tickets, No solving of a bug since more than 6 months. No apologies. Why ticket on website if need to ask with tweeter ? So here are ticket numbers with no answer : 1252898 - 1462484 - 1447814 - 1369069 - 1374629 (and now : 1504428) Edited March 17, 2016 by DjBea add ticket number 1504428 Link to post
Evernote Staff annah 131 Posted March 24, 2016 Evernote Staff Share Posted March 24, 2016 @DjBea Hi there. I'll reach out via email regarding the issue you previously reported. However it appears that there were responses to several of those tickets that we never heard back on, so there may be another issue going on. Let me know if you don't receive an email today. Link to post
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