alokpandey 1 Posted March 5, 2016 Share Posted March 5, 2016 While the Chrome Web Clipper works near perfectly, Firefox's Clipper is abominable. The highlighter doesn't work, Annotation option isn't there and while selecting 'Article' the + and - buttons to expand/contract selection don't work at all. The average rating for the Firefox Clipper is 2 out of 5!! Have seen multiple user complains from last 2 years for these issues and some of them have actually ditched Evernote once and for all. Is someone actually working on it? This is costing you your user base, Evernote!! Link to comment
Level 5* gazumped 11,663 Posted March 8, 2016 Level 5* Share Posted March 8, 2016 Hi. Mozilla take some time to approve re-worked clippers. The current version is 6.1 though it's not 'officially' available - see here for more on that. If you're using the latest version and have problems, your best bet is probably to contact support with more details. Link to comment
Level 5* JMichaelTX 4,117 Posted March 8, 2016 Level 5* Share Posted March 8, 2016 27 minutes ago, gazumped said: Mozilla take some time to approve re-worked clippers Although Mozilla is slow to approve updates, that does not excuse the excessive amount of time it is taking Evernote to provide a solid FF web clipper that matches the quality and features of the Chrome clipper. As the OP noted, this has been an issue for nearly 2 years. It is further compounded by the fact that the long-time Web Clipper lead has left Evernote, and I have not seen much participation here from the new lead. Link to comment
rubenb 51 Posted March 9, 2016 Share Posted March 9, 2016 We aim to provide the same Clipper version for all browsers. Unfortunately, the browser differences between Firefox and the other browsers (Chrome, Safari, Opera) have prevented that so far. Link to comment
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