jackedwardstephensjr 0 Posted March 2, 2016 Share Posted March 2, 2016 I have several tickets open with a long standing problem. In the most recent version, the tech guy started with me almost a week ago, then disappeared. NO ONE at Evernote responds to my requests. I am a premium user and can't use my expensive Scan Snap to upload to the account I am paying a monthly fee to use. This is a year old issue that started with an upgrade corruption and never got resolved, and only got worse with the most recent upgrade. Why can't I speak to a human being? Why doesn't a "premium" account get service? Terrible terrible service. Link to comment
Level 5* gazumped 11,652 Posted March 2, 2016 Level 5* Share Posted March 2, 2016 Hi. If you are a Premium user, you'll have access to 'Chat' support - have you tried that? Link to comment
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