keithy1959 0 Posted February 29, 2016 Share Posted February 29, 2016 I have somehow managed to insert a 71 page PDF on the top of EVERY note, in every notebook. I cannot delete it from these notes. I assume I have edited a template somewhere, but I cant see where. Any advice would be much appreciated Richard Link to comment
Level 5* DTLow 5,680 Posted February 29, 2016 Level 5* Share Posted February 29, 2016 That's quite a feat. I think its a bug that's been mentioned in the forums - you can try a search. My impression its a corruption of your app, and the solution is to delete and re-install the app. Do you see the same problem on the web platform? That would tend to confirm this. You should open a support ticket - but you can get started on the reinstall Link to comment
Level 5* gazumped 9,556 Posted February 29, 2016 Level 5* Share Posted February 29, 2016 Yeah - I don't think the PDF actually exists as part of every note, but its ghost is somehow haunting any note content display you can open. Logging out and back in (with a device restart) can fix this, or @DTLow's reinstall should do the job. Link to comment
Level 5* DTLow 5,680 Posted February 29, 2016 Level 5* Share Posted February 29, 2016 5 minutes ago, gazumped said: Logging out and back in (with a device restart) Thanks @gazumped, I keep forgetting to mention this. It should be first on the list to resolve problems like this. Link to comment
Level 5* gazumped 9,556 Posted February 29, 2016 Level 5* Share Posted February 29, 2016 Just covering all the bases... Link to comment
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