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EN always migrating to now version


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Posted

Hi. Every time I restart my computer and run EN, it says I should wait while it migrates my notes from a previous version. It also, fwiw, never successfully does an update to a new version. I always have to do a download and replace the current version with the new one. Boring.

I'm running a MAC with 10.11, and EN 6.4.

Thanks,

Canada Mike

  • Level 5*
Posted

Hi.  It's a pain to do so,  but it sounds like a complete removal of Evernote from your system,  and a restart / reinstall may be required. 

 

  • 3 weeks later...
Posted

"a complete removal of Evernote from your system,  and a restart / reinstall may be required."

No joy - same issue.

  • Level 5*
Posted

Hmmn.  OK - best contact support and see what they say.  There's a way to completely remove Evernote from your system (because a simple 'uninstall' may not be enough) but that will also zap any logs that might help Support work out why this is happening,  so best wait for them to give you more details...

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