Randomizer 2 Posted February 11, 2016 Share Posted February 11, 2016 went down a couple of weeks ago. I've removed and re-added the extension several times to no effect. Link to comment
Level 5* JMichaelTX 4,117 Posted February 12, 2016 Level 5* Share Posted February 12, 2016 This issue has been reported a number of times, but we've had no response from Evernote. Suggest that you submit a bug report: I recommend that everyone who experiences a bug to submit a bug report. This will make sure that Evernote is aware of the issue, provide your environment data to help identify/fix the issue, and put more pressure on Evernote to fix. Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue", "Payment/Billing Issue", and "Log in issues". Moving this topic to the Web clipper forum. Link to comment
Randomizer 2 Posted February 12, 2016 Author Share Posted February 12, 2016 will do. tx. Link to comment
Randomizer 2 Posted February 13, 2016 Author Share Posted February 13, 2016 done. what can be done to push for response from EN? Link to comment
Level 5* JMichaelTX 4,117 Posted February 14, 2016 Level 5* Share Posted February 14, 2016 4 hours ago, Randomizer said: what can be done to push for response from EN? The only thing I can think of is to post on Twitter: Since Evernote now is providing official support to all users via Twitter, you might post your issue on Twitter @evernotehelps. It might also be good to include a link back to your post here. Link to comment
rubenb 51 Posted February 17, 2016 Share Posted February 17, 2016 We're looking into this problem. Our aim is to get a fix for next version. Link to comment
Level 5* JMichaelTX 4,117 Posted February 17, 2016 Level 5* Share Posted February 17, 2016 13 minutes ago, rubenb said: We're looking into this problem. Our aim is to get a fix for next version. It's nice to see that Evernote has finally woke up and recognized this issue. I first reported it nearly a month ago: EN Web Clipper for Safari Not Responding But I don't sense any urgency in fixing the issue. Safari clipper has been broke (unusable) for many people for quite a while. I would have liked to see a response more like "we're working on a fix and will get it out ASAP". Link to comment
ProjExc 0 Posted February 23, 2016 Share Posted February 23, 2016 On 17 February 2016 at 3:01 PM, rubenb said: We're looking into this problem. Our aim is to get a fix for next version. I do hope you are able to fix this quickly. It never works when I need it. It is always "repairable" by a mix of turning extension off, on, remove, reinstall, reboot, etc. then works briefly etc.. Very frustrating Link to comment
Flo5sie 0 Posted February 25, 2016 Share Posted February 25, 2016 Quote On 17 February 2016 at 3:01 PM, rubenb said: We're looking into this problem. Our aim is to get a fix for next version. Sadly no fix in latest version 22nd Feb, any updates on this rubenb? Link to comment
rubenb 51 Posted March 9, 2016 Share Posted March 9, 2016 Can't give you a specific date, but we're actively working on it. Link to comment
putney96 0 Posted March 9, 2016 Share Posted March 9, 2016 Have you tried hitting the 'squiggle' key top left of your keyboard. Even when I couldn't get the 'Evernote logo' in my safari header to work, clicking this key still worked. Link to comment
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