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greg30577

Safari ANSWERED Web clipper appearing automatically, requiring freq manual closure

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I installed Evernote and the Web Clipper. Now the Web Clipper appears frequently unbidden, meaning I have to click it closed so I can see the webpage. I thought it was not supposed to appear until I clicked on the icon to open it. I cannot find any setting to turn this off. Using iMac/OS 10.11.3/Safari, everything up to date.

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Try this:

  1. Uninstall EN Web Clipper from safari
  2. Restart your Mac
  3. Make sure you have the latest version of Safari
  4. Test Safari to make sure there is no sign of the EN Clipper
  5. Install EN Clipper from Evernote.com

If you are still having an issue, submit a bug  report:

I recommend that everyone who experiences a bug to submit a bug report.  This will make sure that Evernote is aware of the issue, provide your environment data to help identify/fix the issue, and put more pressure on Evernote to fix.

 

Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG:  " to make it clear.  Reporting a bug should be available to all users, including Free Account owners.  Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue", "Payment/Billing Issue", and  "Log in issues".

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I should have replied sooner but I wanted to confirm the problem did not return after awhile but it has not. Thank you very much.

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