RobertP 0 Posted January 20, 2016 Share Posted January 20, 2016 I've set up my account and can't receive Notes/Notebooks anyone. My coworkers and I are Trying to use EN to communicate, by I'm not getting their notes. Also, when I send a message, it arrives with no sender name on it. Can anyone help me? Tech support has been non-responsive. Link to comment
Level 5* gazumped 11,664 Posted January 21, 2016 Level 5* Share Posted January 21, 2016 Hi. What OS are you using, are you and your colleagues on a network, and is your account syncing successfully? You appreciate that sending (sharing) a notebook is not an immediate process - one device has to sync the notebook information to the server, and the user invited to that notebook has to sync the details down, which can take some time - 30-60 minutes. Link to comment
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