th123 1 Posted January 13, 2016 Share Posted January 13, 2016 Hi, this is my first question in this forum. I have a problem with the tag switch. Create a new note it is not possible to set a tag. Reminder and other things ok. In evernote touch and android app it is possible. What can i do? Link to comment
Level 5* gazumped 9,542 Posted January 13, 2016 Level 5* Share Posted January 13, 2016 Hi. Please explain the issue in more detail. Can you create a new note? What happens when you try to attach a tag? Are you tagging a note in a notebook that is shared to you? Link to comment
th123 1 Posted January 13, 2016 Author Share Posted January 13, 2016 Thanks for your answer. I can create a note, can use all functions, i think so. Online, evernote touch, android no problem. It seems that the tag switch is fixed.no reaction when the mouse get on it. I only use my tablet pc. I hope you will have an idea. Link to comment
Level 5* gazumped 9,542 Posted January 14, 2016 Level 5* Share Posted January 14, 2016 If you're using the Windows Touch version there will be differences between it and other Evernote clients - Touch does seem much more limited. Best suggestion would be to try uninstalling and reinstalling the app, and if you still have problems raise a support request -scroll to the bottom of this page to click the 'Contact Support' button. Link to comment
th123 1 Posted January 14, 2016 Author Share Posted January 14, 2016 Hi, I uninstall the evernote touch app, uninstall and install desktop app. The same fault, the tag switch is fixed. An email to support was sent. Thanks a lot. Link to comment
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