ency 0 Posted January 11, 2016 Share Posted January 11, 2016 I enjoyed using evernote for 2 years and I've got 6 months for premium experience. When I've got done with my premium period, evernote offered me to lengthen my premium. On the Android app, Web, Desktop app - - everywhere I start taking note evernote asked me to upgrade. Yeah, I can upgrade. maybe. but I think is like overstepping. I can't even delete my note because the note have bigger than 25MB file, I can't even hide the promotion message when I'm on web. I felt everything was fine with my evernote experience but this time, I think no. I'm not afraid to pay for premium but not this freemium that always pushes me to upgrade. I think I'm done with the service if this continues. Link to comment
Level 5* gazumped 12,146 Posted January 11, 2016 Level 5* Share Posted January 11, 2016 Hi. AFAICS if you have a premium subscription you should not be getting these messages. 50% of you monthly upload space would be 5GB. Have you uploaded that much content in one month? And if you are premium you already have a 200MB note size and can't increase that. The system seems to think you have a basic account,. not a paying one. I'd suggest that you check in My Account and have a look at your account level to confirm. If you don't have the account you paid for, or you do have a premium account and are seeing these messages, please raise a support ticket - scroll to the bottom of this page to click the 'Contact Support' button. Link to comment
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