Can web clipper be used to tag notes in a shared notebook?

[bk297 0]

Recently started using Evernote at work with a few team members, and one issue we've seemed to run into quickly is that when saving materials to our shared notebook using web clipper, they cannot add tags. When they attempt to do so, it says "tags not supported." They can use web clipper to tag things in their own notebooks, but not our shared notebook, of which I am the owner. Once they save the material, they can go into Evernote and then tag it, but that's kind of a hassle, and it would be great to be able to tag it straight from the web clipper.

Are you supposed to be able to do this, or is this feature only available with certain paid accounts (or not at all)? If there's already a thread dealing with this topic, feel free to direct me there.

Thanks!

[gazumped 11,652]

Hi.  One of the joys of shared notebooks is that the original owner of the notebook is the only person able to add new tags.  If you need to set up new ones,  you might want to set up a new note where users suggest them....

[bk297 0]

Hi gazumped, thanks for the answer. Perhaps I should have been more clear - my coworkers are unable to tag materials even with existing tags while using the evernote web clipper. When they use the clipper to save something to our shared notebook, they cannot tag it with anything at all, even a tag that already exists in the notebook. They can do so by going into evernote and tagging the item from there, but why can't they do it directly from the web clipper?

[gazumped 11,652]

Hmmn.  What happens when they try to apply a tag?  Errors?  No reaction?  Is the problem that your co-workers don't see any tag options?

[bk297 0]

In the clipper extension's drop-down box, where it would normally have a clickable box that says "add a tag", it instead says "tags not supported". It seems to be related to this specific notebook, which I own, and have shared with them. Based on the fact that they can do this through the Evernote program without any problem, it makes me think it's a specific issue related to the web clipper.

Appreciate your assistance.

[gazumped 11,652]

Good question.  That's a support query I think - scroll to the bottom of this page to click the 'Contact Support' button and report the bug / request support.

[TimothyFaux 0]

I'm having the same issue. Any suggestions much appreciated!

[Matt W. 174]

Hello all,

If you haven't done so, please submit a ticket to us on this and we will look further into this. @TimothyFaux @bk297

[AAstor 0]

Has anything been done yet to allow shared tags in shared notebooks using the web clipper??

[AAstor 0]

Is it necessary to be a premium member to submit a ticket on this? If not, what are the steps to do so?

[gazumped 11,652]

@Matt W. didn't specify you had to be a paying subscriber to submit a ticket - choose "report a bug..." in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action,  and give full details of your request.

[Chedegaa 0]

I am having the same problem - "Tags not supported" when trying to tag to a shared Notebook using Web clipper 5.9.6.9494

OS: Win7 64bit

Web clipper 5.9.6.9494

Internet Explorer 11 & Chrome ver. 48 <- same problem in both browsers

~Christian

[gazumped 11,652]

On 27/01/2016 at 8:01 PM, Matt W. said:

Hello all,

If you haven't done so, please submit a ticket to us on this and we will look further into this. @TimothyFaux @bk297

 

[JMichaelTX 4,117]

Until/IF Evernote updates their Web Clipper to support assigning tags to shared NBs, here is a workaround:

1. Create a tag (in your account) named for each shared NB that you have joined
   (I'd use something like SNB.<SharedNBName>, but keep it short with no spaces)
   For example:  SNB.CompanyProcedures
2. When using the Web clipper, clip to your "Inbox", and assign one of the tags from #1
3. From your Evernote desktop (Win/Mac), filter on one of these tags from #1, and select all, and move to the shared NB.