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Premium User getting logged out of EN website when trying to submit ticket


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Hello,

I have a premium account. When I pop over to the EN website to get support I am logged out every time I go to the support page. I log back in, go to support, boom, logged out again.

*** Also do you still have chat support? What's the link?

Using both Windows 7 & OSX 10.9.4 client same problem. On latest EN version. Cleared cache & cookies.

So I go to

https://help.evernote.com/hc/en-us and sign in

then

https://help.evernote.com/hc/en-us/categories/200001917-Troubleshooting

then at bottom

https://evernote.com/contact/support/ticket/?var=3&uid=1261452&em=eric%40corezero.com&sla=p3fd9f8e4&un=ericbryant&createdate=20090703

and BANGO! I now see the "SIGN IN" message top right.

Thanks for the help!

Eric

 

 

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