musicman88 0 Posted December 22, 2015 Share Posted December 22, 2015 To start with, I'm using windows 10. I created a new note a week ago, and dragged a PDF into it, closed and it and thought I was done. Now, whenever I look at an old note, the preview pane shows the PDF described above. When I open an old note, it displays correctly. BUT, whenever I create a new note, it shows the PDF above. Very frustrating. Is anyone else seeing this behavior? Link to comment
Level 5* gazumped 12,050 Posted December 22, 2015 Level 5* Share Posted December 22, 2015 Hi. This has popped up a couple of times before, so please submit a bug report - click scroll to the bottom of this page to see the 'Contact Support' button - https://help.evernote.com/hc/en-us/categories/200001917-Troubleshooting That won't necessarily get you an immediate response, but try a system restart. If that fails - Copy the Evernote Databases folder to your desktop as a contingency backup. (Evernote Tools > Options > General to open the folder in Explorer, then File > Exit Evernote and copy that folder) Uninstall and restart/ reinstall Evernote as administrator. Log back in and check that the rogue PDF is gone. Link to comment
Level 5* gazumped 12,050 Posted December 22, 2015 Level 5* Share Posted December 22, 2015 Hi. This has popped up a couple of times before, so please submit a bug report - click scroll to the bottom of this page to see the 'Contact Support' button - https://help.evernote.com/hc/en-us/categories/200001917-Troubleshooting That won't necessarily get you an immediate response, but try a system restart. If that fails - Copy the Evernote Databases folder to your desktop as a contingency backup. (Evernote Tools > Options > General to open the folder in Explorer, then File > Exit Evernote and copy that folder) Uninstall and restart/ reinstall Evernote as administrator. Log back in and check that the rogue PDF is gone. Link to comment
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