duckheel 0 Posted December 2, 2015 Share Posted December 2, 2015 I have a "blank" document showing up at the top of ALL of my notes in windows. This occurred when I pasted a copied a pdf doc into 1 particular note. Now I have a "blank" area at the top of every single note in my windows version. When logging into the web version - the blank doc does not appear. Nor does it appear on my ipad or my mac version. I have searched for other instances of this problem but have found none. I saw this occur one time before, but it disappeared when I applied the last upgrade to the Windows version. Has anyone else seen this problem?? Link to comment
Level 5* JMichaelTX 4,108 Posted December 2, 2015 Level 5* Share Posted December 2, 2015 You might start with basic troubleshooting:Sign out of EN Win Restart your PC Start EN Win and sign inDoes the problem still exist?If so, then post back here with the versions of OS and Evernote are you running. Link to comment
atkinson58 9 Posted January 13, 2016 Share Posted January 13, 2016 I am also experiencing this problem. Except not with a blank document. Same document appears in every note. Link to comment
Level 5* CalS 5,111 Posted January 13, 2016 Level 5* Share Posted January 13, 2016 Same solution. Try FIle - Exit and then restart EN. Link to comment
hakoreh 0 Posted January 19, 2016 Share Posted January 19, 2016 i tried that solution and it doesnt work. I'm using EN 5.9.96.9494 Link to comment
Level 5* JMichaelTX 4,108 Posted February 10, 2016 Level 5* Share Posted February 10, 2016 On 1/19/2016 at 9:02 AM, hakoreh said: i tried that solution and it doesnt work. I'm using EN 5.9.96.9494 Then I suggest you submit a bug report. I recommend that everyone who experiences a bug to submit a bug report. This will make sure that Evernote is aware of the issue, provide your environment data to help identify/fix the issue, and put more pressure on Evernote to fix. Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue", "Payment/Billing Issue", and "Log in issues". Link to comment
Level 5* CalS 5,111 Posted February 11, 2016 Level 5* Share Posted February 11, 2016 On 1/19/2016 at 8:02 AM, hakoreh said: i tried that solution and it doesnt work. I'm using EN 5.9.96.9494 Well it has worked for me the few times I have encountered the issue, but you have to be sure and File - Exit and not x out. Otherwise I'm with @JMichaelTX, submit a bug report if it doesn't work. Link to comment
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