deeno 1 Posted November 26, 2015 Posted November 26, 2015 dear team / community,i've been having this problem for a couple of weeks on my android (v4.2.2) phone. on my iPad all is OK. i always install the latest updates, but somewhere in this process a bug must have been included...the whole app becomes unusable, reaction while typing is delayed for more than 10 seconds, sometimes even 30 seconds... i have found a similar thread from 2012, but there was no clear solution posted.any idea / help?
Evernote Expert gazumped 12,641 Posted November 27, 2015 Evernote Expert Posted November 27, 2015 Hi. Try uninstalling / restarting the device / reinstalling the app.
deeno 1 Posted November 28, 2015 Author Posted November 28, 2015 thanks for the tip. did that, no effect, still all slow...
Evernote Expert gazumped 12,641 Posted November 28, 2015 Evernote Expert Posted November 28, 2015 Hmmn. I'd suggest raising a support ticket - click Troubleshooting in the Help Center (link below in my sig) and scroll to the bottom of the page to see the 'Contact Support' button.
deeno 1 Posted November 28, 2015 Author Posted November 28, 2015 i understand... tried your suggestion but there is no "contact support" button
Evernote Expert gazumped 12,641 Posted November 28, 2015 Evernote Expert Posted November 28, 2015 Weird. It's there for me.. But try this - https://www.evernote.com/SupportLogin.action
deeno 1 Posted November 28, 2015 Author Posted November 28, 2015 thanks for helping! i just missed clicking on troubleshooting. link is there, just filed my support ticket.
hey_davea 3 Posted December 18, 2015 Posted December 18, 2015 Any update on this issue? I noticed the same problem recently (can't recall exactly but after one of the recent updates to Evernote app). I tried contacting support but I'm a Plus user and direct contact is not available. [side note: used to be a premium customer but bailed out when prices climbed dramatically. I love evernote but a little sour about the cost hikes]
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