Rheic 0 Posted November 23, 2015 Share Posted November 23, 2015 In my daily work chat one of my chat collegues changed his photo.In win7, 64 Bit, it doesen't change.different from my android 5 mobile where I get the new right pcicture.New installation under win 7 wasn't succeessful.What can I do ? Link to comment
Level 5* gazumped 12,031 Posted November 24, 2015 Level 5* Share Posted November 24, 2015 Hi. You say "new installation wasn't successful" - does that mean it works but still shows the old picture, or that you can't reinstall Evernote? Are you looking at the live chat, or a copy you've moved to your own notebooks? Have you added any comments to that chat since your colleague changed his picture? Link to comment
Rheic 0 Posted November 24, 2015 Author Share Posted November 24, 2015 Hello,reply to the 1st question: the new Installation shows the old Picture (on both PC (Win 7) and Notebook(Win 10), but not under Android 5 on my mobile. Yesterday evening (german time) I updated both Windows items to the latest Evernote version I'm looking at the live Chat. The picture was chenged at 3th or 4th of November and sinde that I added many comments to that chat (almost daily) Link to comment
Level 5* gazumped 12,031 Posted November 24, 2015 Level 5* Share Posted November 24, 2015 Hi. I'd suggest reporting it as a bug - follow the Help Center in my signature below and scroll to the bottom of the Troubleshooting page for the Contact Support button. Link to comment
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