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making contact with a real person in evernote - support team?

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Can someone please advise me re getting live support from someone in Evernote? I have a couple of issues that I've searched through the help sections for and can't find answers to. I find this really frustrating, and have looked in vain for the support section where you can go online and chat to an evernote expert - which I've done in the past and found really helpful.


My issues are that

1. I signed up for Premium but don't have it

2. my desktop evernote has stopped displaying the notes themselves - they are there, but for some reason they've disappeared from the screen.  Working fine on the web version.


If someone can direct me - I openly admit to being an evernote DUMMY but I love it and use it all the time for my work and am quite desperate!


Thank you :)

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