swat42572 0 Posted November 13, 2015 Share Posted November 13, 2015 I've shared notes via email to a colleague with a Hotmail email address without incident...until last night, when I received reports that the notes were undeliverable. The diagnostics at the bottom of one of those emails reads as follows: Guru Diagnostics:Reporting-MTA: dns; ms-ugc-out.evernote.comX-Postfix-Queue-ID: 1D2E9448DAEX-Postfix-Sender: rfc822; firstname.lastname@example.orgArrival-Date: Fri, 13 Nov 2015 10:30:32 -0800 (PST) Final-Recipient: rfc822; email@example.comOriginal-Recipient: rfc822;firstname.lastname@example.orgAction: failedStatus: 5.0.0Remote-MTA: dns; mx1.hotmail.comDiagnostic-Code: smtp; 550 SC-004 (BAY004-MC5F36) Unfortunately, messages from22.214.171.124 weren't sent. We recommend that you contact your Internetservice provider. The problem is that too many unwanted messages have beensent from the following IP address above. You can also refer your providerto http://mail.live.com/mail/troubleshooting.aspx#errors.In checking out the error message at Outlook.com, the explanation for their error code "550 SC-004" is: Mail rejected by Outlook.com for policy reasons. A block has been placed against your IP address because we have received complaints concerning mail coming from that IP address. We recommend enrolling in our Junk Email Reporting Program (JMRP), a free program intended to help senders remove unwanted recipients from their email list. If you are not an email/network admin please contact your Email/Internet Service Provider for help. It appears, then, that the Outlook.com servers are blocking all emails being sent from Evernote's IP address "126.96.36.199", and I can confirm that IP address appears in all of the "undeliverable" notices I received since yesterday (12-Nov-2015). Any thoughts, aside from asking for an alternate email address for the intended recipient? Link to comment
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