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I had to reset my Mac and I lost all my Evernote data


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Posted

Hello everybody,

 

You would be very nice if you could bring me some help:

 

I had to reset my Mac some days ago and thus the evernote app had been uninstalled. And I think I have lost all my Evernote data.

 

- I had 2 emails addresses in my Evernote account: one personal and one from evernote (xxxxxxxxx@m.evernote.com).

- I forgot both of the passwords. So I reset it indicatting my personal email but now it is impossible to find the password linked to my evernote email address, as I cannot connect to my account with it, and I think all my notes were associated to this latter address.

 

Can you help me to get back my Evernote data?

 

I hope I have been clear, Engish is not my mother tongue.

 

Thanks in advance,

 

Gaétan Berthelot

  • Level 5*
Posted

Your evernote.com address is the one that you use to send email into your Evernote account, it's not your login.

 

So, you'll need your other (personal) address - these guys should be able to help you out 

 

https://www.evernote.com/SupportLogin.action- choose continue as guest.

Posted

Hello everybody,

You would be very nice if you could bring me some help:

I had to reset my Mac some days ago and thus the evernote app had been uninstalled. And I think I have lost all my Evernote data.

- I had 2 emails addresses in my Evernote account: one personal and one from evernote (xxxxxxxxx@m.evernote.com).

- I forgot both of the passwords. So I reset it indicatting my personal email but now it is impossible to find the password linked to my evernote email address, as I cannot connect to my account with it, and I think all my notes were associated to this latter address.

Can you help me to get back my Evernote data?

I hope I have been clear, Engish is not my mother tongue.

Thanks in advance,

Gaétan Berthelot

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