vsings 0 Posted October 30, 2015 Posted October 30, 2015 I am extremely unhappy with this program. 1st: it wont sync notes that are backed up if you change them on all your mobile devices. That is a HUGE design flaw! I have evernote on my pc, laptop, phone and tablet. It just adds the entire note again under "conflicting changes" and a date instead of syncing it! HOW is this helpful to ANYONE? That defeats the entire purpose of having the notes sync! So I copied the most recent version and deleted all the other copies - only instead of just showing the multiple version of the note that I was workig on to delete, it showed EVERYTHING and I ended up deleteing ALL my notes. Several of them were not replaceable and VERY IMPORTANT! I checked trash and they are not there. I was only able to restore one. NO, the trash was NOT emptied in the interim. A friend told me that Evernote was a great tool and that as I am familiar with OneNote it shoudl be easy for me to use. I am not speaking to that friend anymore. I dont knwo who could ever think this was a functioning program! Why are it's functions so difficult to understand? Why everything has to be dumped under "first notebook" instead of letting me name my notebooks and now why I can't retrieve the notes that were deleted. It's complete *****. I regret using Evernote as I have now lost important data that I needed! Dumping this POS as we speak. I guess I should be glad there isn't much to transfer over since f-ing Evernote deleted everything!
Guest Posted October 30, 2015 Posted October 30, 2015 Hi there - Thanks for reaching out to Evernote. We'd like to gather additional information regarding this issue, including an activity log. Will you please open up a 'Bug' support ticket via https://help.evernote.com/hc/en-us/categories/200001917-Troubleshooting and let us know the ticket number? We'll escalate it to urgent status as we're determined to help you resolve this. Thank you.
vsings 0 Posted October 30, 2015 Author Posted October 30, 2015 I did that already. Twice. No reply. #1291182 #1291172
Guest Posted October 30, 2015 Posted October 30, 2015 Thank you! I've escalated your ticket to urgent status and have assigned it to a technical support representative. We appreciate your patience.
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