terry381 1 Posted October 29, 2015 Share Posted October 29, 2015 I just upgraded from a Samsung GS@ to a Samsung Galaxy Grand. I cannot install Evernote so that I can use my existing account. can only open a new account that I do not want to do. Can anyone help? Link to comment
Level 5* gazumped 11,652 Posted October 29, 2015 Level 5* Share Posted October 29, 2015 Hi. Worst case, you should be able to set up a new temporary account, then log out of that and back in to your original account. I'd suggest your best first stop is your operator's support team - if this is a pre-installed app, ask them what you're supposed to do; it will at least alert them that there's an issue with the app and the device. Link to comment
terry381 1 Posted October 29, 2015 Author Share Posted October 29, 2015 Hi Gazumped, that makes good sense. However, after finishing registration of the new account, I cannot find any way to "log out" from the phone app. Unlike the version on my home and work computers where my username appears on the top left and a drop down menu provides an option to "sigh out" I cannot find anyway to do that on my phone. Link to comment
Level 5* gazumped 11,652 Posted October 29, 2015 Level 5* Share Posted October 29, 2015 Ah - the secret trapdoor is hidden in Settings - Evernote > Ellipsis menu (the top right three dots) > Settings > Account Info; and scroll all the way down to the bottom... Link to comment
terry381 1 Posted November 1, 2015 Author Share Posted November 1, 2015 Wow... hard to believe it could be made any more difficult. Thanks. I will try that and hope for the best. Link to comment
terry381 1 Posted November 1, 2015 Author Share Posted November 1, 2015 Yay! Thank you Gazumped. That worked.... Link to comment
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