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New phone cannot install and use existing evernote account


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  • Level 5*

Hi.  Worst case,  you should be able to set up a new temporary account,  then log out of that and back in to your original account.  I'd suggest your best first stop is your operator's support team - if this is a pre-installed app,  ask them what you're supposed to do;  it will at least alert them that there's an issue with the app and the device.

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Hi Gazumped, that makes good sense. However, after finishing registration of the new account, I cannot find any way to "log out" from the phone app. Unlike the version on my home and work computers where my username appears on the top left and a drop down menu provides an option to "sigh out" I cannot find anyway to do that on my phone.

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