Woodroad 0 Posted October 21, 2015 Share Posted October 21, 2015 After installing IOS 9.02 on my iPad 2, the Evernote icon simply says "installing" but nothing happens. How can I fix it without losing my content? Link to comment
Level 5* gazumped 10,343 Posted October 21, 2015 Level 5* Share Posted October 21, 2015 Hi. If your content is already synced with the server it should be safe; nothing permanent is kept on mobile devices, and even 'offline searchable' notebooks are local copies of what's on the server. Check your account online via Evernote.com to verify what's stored. If your notes are safe, just uninstall Evernote, restart your device and reinstall the app. Log back into your account and you;ll be able to access your notes. If you're still unable to complete a 'clean' reinstall, you'll need to raise a support request - see the Contact Support links in the Help Center (see my signature). Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.