michelle harris 0 Posted October 15, 2015 Share Posted October 15, 2015 We have emailed, called, opened tickets and filled out every help form online and noone from evernote will contact us. Our business account was deactivated due to an old card and your notification emails needed up in junk so we had no idea you need card info. Now all of our business notebooks are missing. Reactivate form tells me my login is already in use which I know but I cannot see to reactivate our premium and restore our missing data HELP! Day 2 of no contact and of being down. michelle KARST843-884-4280 x701 Link to comment
Level 5* JMichaelTX 4,104 Posted October 15, 2015 Level 5* Share Posted October 15, 2015 If you have a Premium account, you can contact Evernote immediately via Support Chat.You can also post on Twitter, but I would not post your phone#.I would also recommend that your remove your phone# from your above post. See Evernote Chat Support., available business days 7am-7pm US CST. (Chat option appears AFTER you click “Continue” on initial “Evernote Support” page.) Since Evernote now is providing official support to all users via Twitter, you might post your request on Twitter @evernotehelps. It might also be good to include a link back to your post here. Link to comment
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