khaze9 1 Posted September 30, 2015 Share Posted September 30, 2015 I opened my Evernote a few days ago and I have noticed one PDF document appears at the beginning of EVERY NOTE in EVERY NOTEBOOK and can't be deleted. Any advice would be appreciated (both as to the cause and remedy). Thanks. Link to comment
Level 5* gazumped 11,665 Posted October 1, 2015 Level 5* Share Posted October 1, 2015 Hi. No clue as to the cause, but a good start for a fix would be to File > Exit Evernote and restart. Link to comment
khaze9 1 Posted October 2, 2015 Author Share Posted October 2, 2015 Thank you. I have already restarted a couple of times to no avail! Link to comment
Level 5* gazumped 11,665 Posted October 2, 2015 Level 5* Share Posted October 2, 2015 Hmmn. We're up to the rather messier refreshes and reinstalls then - Copy your Evernote Databases folder to your desktop as a contingency backup. (Tools > Options > General to open the folder in Explorer, then File > Exit Evernote and copy that folder) Then uninstall and restart/ reinstall Evernote. Log back in and check that the rogue PDF is no more! If that didn't work, File > Exit again and rename the original Databases folder to Databases.old - the server will rebuild your database which may take a while, depending on the number of notes and the speed of your connection. Link to comment
khaze9 1 Posted October 9, 2015 Author Share Posted October 9, 2015 Thank you for your help. It worked. Link to comment
CraigHF 0 Posted October 12, 2015 Share Posted October 12, 2015 I had the same problem this morning. I also restarted evernote and it did not help. I renamed the file and that took care of it for a while. Then an entire note was populating every note. It was not happening on another computer I have so I decided to reboot the computer instead of just restarting evernote. At the time being it seems to have taken care of the problem. Link to comment
Drachnem 1 Posted December 17, 2015 Share Posted December 17, 2015 This happened to me as well. Reinstalling fixed it. Thanks gazumped Link to comment
hankfoner 0 Posted December 27, 2015 Share Posted December 27, 2015 I also suddenly had this problem (Win 8.1). I exited Evernote and logged back in. That appeared to fix the problem - so far. Does anyone know whaT I did to cause the problem in the first place? Link to comment
Level 5* gazumped 11,665 Posted December 27, 2015 Level 5* Share Posted December 27, 2015 Hi. No clue as to what causes this - it seems to be an intermittent and (fortunately) very infrequent 'feature' introduced by a recent update. If you have the problem again, please submit a bug report and send your activity log to Evernote. Link to comment
tpacker 1 Posted February 17, 2016 Share Posted February 17, 2016 I had the same problem but was able to fix it just by doing FILE-->EXIT and then re-opening Evernote. (luckily) Link to comment
Fabian Todt 1 Posted February 19, 2016 Share Posted February 19, 2016 file->exit and re-opening solved the problem for me as well. but i can't say anything about why this happened. i attached multiple documents on the day it started and also multiple to one note - but only one documents (pdf) of these appeared in all notes. Link to comment
Level 5* gazumped 11,665 Posted February 19, 2016 Level 5* Share Posted February 19, 2016 Even if you manage to fix this with a simple exit and reopen, it's worth sending in a bug report so Evernote get some idea of how prevalent this glitch is - choose 'report a bug' from the first dropdown after logging in here. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.