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stefano coppola

outlook 2007 add-in doesn't work

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please help me :(

I can't use no more Evernote Outlook 2007 Email clipper.

the button works but the windows that appear doesn't show me the list of my folders.

 

What can I do?

 

thank you

 

Stefano

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Hi.  Have you tried closing and reopening Outlook,  restarting your computer,  uninstalling and reinstalling Evernote?

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yes, I've tried all these things...

I read this error into the registry

 

2015-09-30 07:51:46 ERROR  [1   ] - Mail module resize browsers error
System.InvalidOperationException: Collection was modified; enumeration operation may not execute.
   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)
   at EvernoteOLRDClipper.UI.Modules.MailViewModuleControl.ResizeBrowsers()
 
does it helpful to see the problem?

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If you've already tried all of the standard fixes,  then I think you need to talk to Evernote - Basic users don't get email support,  (except for bug reports,  or payment / account access issues)  but if you're Plus or Premium submit a request by choosing the appropriate option in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action

All users can contact Twitter @Evernotehelps

In either case include the forum thread URL for extra background.

Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.

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