geekdaddy1 0 Posted September 29, 2015 Share Posted September 29, 2015 I recently bought a new computer with Windows 10 Pro installed, installed Evernote, and it worked at first. Subsequent launches only shows the background service but not app starts. I can kill the service, uninstall, re-install, reboot, etc. and nothing changes. It only seems to start up the background process. Any clues why it no longer starts? I did try changing my default browser from Edge to IE and that didn't help either. Any thoughts? Link to comment
Level 5* gazumped 11,664 Posted September 29, 2015 Level 5* Share Posted September 29, 2015 Hi. Most Evernote + Windows 10 users seem happy with their installation, although W10 does seem to have a fair few idiosyncracies. I'd suggest you raise a support ticket - the EN team will be able to help better than most of us users.. choose "login/account access issue" in the first dropdown after logging in (or clicking 'continue as guest' if that's not possible) here > https://www.evernote.com/SupportLogin.actionPremium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.-or reach out on Twitter @Evernotehelps (include the forum thread URL for extra background) Link to comment
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