Jump to content

Can't send pdf using Gmail


Go to solution Solved by kgg,

Recommended Posts

I've been using Scannable for awhile now.  I've been able to e-mail my scans as pdfs directly from the app using Gmail until today, after the latest update of the app.  Now, even though I have the default setting as pdf, I can only use Apple's horrible e-mail app to send pdfs, when I try to use Gmail, it sends them as pngs.  No matter what I try.  What gives?!?!?

Link to comment

Sorry for the problems - there is an issue in the latest version of Scannable that does make this process a little more cumbersome.  

 

Instead of choosing Send>>Share>>Gmail, try Send>>Share>>Open In...>>Gmail.  That should send the file as a PDF.  This is definitely NOT our intention, and we should have this issue resolved in the next version of Scannable.  

 

Thank you for your understanding!

P.J.

  • Like 2
Link to comment
  • 3 weeks later...
  • 1 month later...
  • 4 years later...
  • 7 months later...

Hi, I am having the same issue.  I used to be able to send PDFs with Gmail without any issues, but now on both of my devices I am receiving an error that says Failed to Send.  I tried both ways of share as well as open in, and both won't work.

Link to comment
  • Level 5*
11 hours ago, LG613 said:

Hi, I am having the same issue.  I used to be able to send PDFs with Gmail without any issues, but now on both of my devices I am receiving an error that says Failed to Send.  I tried both ways of share as well as open in, and both won't work.

Hi.  OS? Device?  How big are the PDF files?

Link to comment
  • 4 months later...
On 8/20/2020 at 7:54 AM, LG613 said:

Hi, I am having the same issue.  I used to be able to send PDFs with Gmail without any issues, but now on both of my devices I am receiving an error that says Failed to Send.  I tried both ways of share as well as open in, and both won't work.

after you have scanned, instead of selecting 'SAVE', select 'SEND'.  For me (iOS), 'SEND' will then allow me to 'share' as a PDF.  However if click 'SAVE' it will save to Camera Roll as a PNG (even though have chosen file type on scan as PDF).

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...