Jump to content
  • 0

(Archived) Sync Failure: Unexpected transfer error - any fix?



Good Morning,

I love Evernote and am a firm believer in the product. I use it daily on my MAC, my PC at work and my PC laptop. In the very near future, I want to promote your product with my business. I have made suggestions on how to IMPROVE Evernote and so I am a satisfied customer.

I am having just a few issues and need to know...Is there any fix for the SYNC FAILURE error when working in a MAC evernote account? I started receiving this error two-three weeks ago and yes, I read the other topics and was successful in emailing the erring notes (that would not sync) to be myself so they could get back in sync. I had to do this on multiple occasions this past week on my MAC.

What happened today to make me go the route of REBUILDING the local database on the MAC... I am re-organizing notes inside of evernote and so I moved quite a few notes from one folder to another on my WINDOWS laptop evernote account, I happened to notice that the MAC evernote would not SYNC up. Manual sync on the MAC caused the error. I did not want to email notes since there would be too many to email.

I am currently rebuilding the database on my MAC as suggested in previous threads. This can be very time consuming if you have a lot of notes (and I do), nevermind the space issue on your drives if you move your database out of the library/application support folder onto your desktop. Mine was over 1.5 gigs. A true sign that I love evernote. I started the Evernote rebuild at 9:06 and it is still going at 9:46. It is at 841 out of 2077 notes. It will be just under two hours before this rebuild finishes.

Is there any solution to this issue? Any suggestions? I use the product in IE, Firefox for both Win and PC, and Safari. No problems until this past month when something got corrupted. I know that this is a database product and it is normal for corruption to take place. We need a tool to handle the corruption without having to REBUILD our databases that will grow larger and larger in time.

This is a great product....Keep up the great work

Mrs Notetaker

Link to comment

1 reply to this idea

Recommended Posts

If something in your account is preventing synchronization, that represents a bug in our software that we want to fix.

If you see this again, you could go to: Help > Technical Support

And then open a support inquiry at the bottom of the page. We could look at your synchronization logs to determine the cause of the problem.


Link to comment


This topic is now archived and is closed to further replies.

  • Create New...