vicar armstrong 0 Posted September 14, 2015 Share Posted September 14, 2015 Hi, need some help. If I go to my acct. via the Evernote web page, all my notes are there but clicking on the Evernote icon on my Mac's task bar brings me to an empty evernote screen that displays only 10 notes I recently added to my Inbox. It's as if it thinks I only joined in the last couple of weeks, with thousands of notes missing. And syncing makes no difference. thanks. Link to comment
Level 5* gazumped 10,427 Posted September 15, 2015 Level 5* Share Posted September 15, 2015 Hi. What version of Evernote are you currently using on the Mac? Try an update direct from Evernote if one is available... Link to comment
vicar armstrong 0 Posted September 16, 2015 Author Share Posted September 16, 2015 Gazumped, thanks for your response. Version 6.1, which was updated just a week ago via the App store. Now, my iPhone Evernote app works fine and it says "evernote 7.7.10.316568". Link to comment
vicar armstrong 0 Posted September 16, 2015 Author Share Posted September 16, 2015 would you recommend I uninstall and re-install? Link to comment
Level 5* gazumped 10,427 Posted September 20, 2015 Level 5* Share Posted September 20, 2015 Hi again - sorry for a short silence.. the 'only a few notes visible after an update' syndrome has - I think - been reported a few times and may be a problem with the latest release. If you're a premium user I'd suggest a support request; if not, try Twitter and @EvernoteHelps. If you don't have any local (unsynced) notebooks or recently updated and unsynced notes, you could try to uninstall/ reinstall using the latest download from Evernote.com but short term I don't know whether that will help you.. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.