vicar armstrong 0 Posted September 14, 2015 Posted September 14, 2015 Hi, need some help. If I go to my acct. via the Evernote web page, all my notes are there but clicking on the Evernote icon on my Mac's task bar brings me to an empty evernote screen that displays only 10 notes I recently added to my Inbox. It's as if it thinks I only joined in the last couple of weeks, with thousands of notes missing. And syncing makes no difference. thanks.
Evernote Expert gazumped 12,637 Posted September 15, 2015 Evernote Expert Posted September 15, 2015 Hi. What version of Evernote are you currently using on the Mac? Try an update direct from Evernote if one is available...
vicar armstrong 0 Posted September 16, 2015 Author Posted September 16, 2015 Gazumped, thanks for your response. Version 6.1, which was updated just a week ago via the App store. Now, my iPhone Evernote app works fine and it says "evernote 7.7.10.316568".
vicar armstrong 0 Posted September 16, 2015 Author Posted September 16, 2015 would you recommend I uninstall and re-install?
Evernote Expert gazumped 12,637 Posted September 20, 2015 Evernote Expert Posted September 20, 2015 Hi again - sorry for a short silence.. the 'only a few notes visible after an update' syndrome has - I think - been reported a few times and may be a problem with the latest release. If you're a premium user I'd suggest a support request; if not, try Twitter and @EvernoteHelps. If you don't have any local (unsynced) notebooks or recently updated and unsynced notes, you could try to uninstall/ reinstall using the latest download from Evernote.com but short term I don't know whether that will help you..
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