glenmalone2 0 Posted September 8, 2015 Share Posted September 8, 2015 Evernote Support,I have a major issue. I currently paid for a premium plan for the whole entire year. Now, when I open Evernote up its asking me to sign up for a plan. Therefore, I need you all assist on figure out the problem.Please contact me back once you have read and received this message. B.. Thanks, s Link to comment
Level 5* gazumped 10,424 Posted September 8, 2015 Level 5* Share Posted September 8, 2015 Hi. We're not Evernote support, but we are a public forum; so unless you want to run the risk of lots of unexpected new friends, I'd suggest you remove your email address from your post Now. If your paid-for plan doesn't show up when you sync your device, try exiting and restarting Evernote to pick up the new subscription level. If that doesn't work, submit a CS support request by choosing "payment issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action-or reach out on Twitter @Evernotehelps (include the forum thread URL for extra background)If you go by the website you'll get an instant acknowledgement and ticket number - post that here and we can get an admin to have a look at the issue for you. Link to comment
Level 5* Metrodon 2,183 Posted September 8, 2015 Level 5* Share Posted September 8, 2015 What he said! Link to comment
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