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Notebook Activation


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I am not sure if I activated my notebook, because the notes are not showing up in my evernote account. I have already thrown away the sticker that comes on the front of the notebook. (You have to tap it multiple times to activate the notebook and get it started. Is there another way to get the notebook linked to my accounte?

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  • Level 5*

Hi.  Can you start a couple of steps back.  Are you talking about a Moleskine notebook or a tablet computer style notebook?  And what did the sticker say was supposed to happen after you activated it?

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The paperback spiral notebook. When you first buy it there is a little grey sticker on the right side. You have to turn on the pen, and use it to tap the sticker multiple times in order for the pen and notebook to actually connect. I took the sticker off the notebook, but I dont think I actually linked them because the writing is not showing up in my computer. Now I dont have the sticker.

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  • Level 5*

Ah.  That notebook.  Unfortunately I haven't used one,  so can't suggest any options.  If you don't get any other suggestions here,  try raising a CS support request by choosing "payment issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action

-or reach out on Twitter @Evernotehelps (include the forum thread URL for extra background)

If the site recognises you as a Premium user you'll also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.
 

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