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why has evernote wiped out my custom background colors?


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since this weekend's update, evernote notes are all back on solid white backgrounds. i went through a lot of effort to create templates for my sermon outlines, and lyrics sheets for my singers, with black backgrounds, and the texts are all color coded. i had to create an html page in black with white text, save it as an html custom email, then email it to my evernote email, and import it into evernote to get these. the white background creates an eery glow on our faces when using it inside, and it makes it hard to see when use the color codings for topics, and lyrics changes. i want my colors back!

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  • Level 5*

Hi.  No experience of updates killing backgrounds - and Evernote have a policy of not messing with user data,  but maybe changing fonts or design layout caused a problem.  I can only suggest you raise a query with Support - Basic users don't get email support,  but if you're Plus or Premium it's worth a shot - submit a request by choosing the appropriate option in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action

All users can use Twitter @Evernotehelps

Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.
 

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