dannytheENuserfromEU 5 Posted August 30, 2015 Share Posted August 30, 2015 I tried taking a photo in a note using the 'take photo' button in the note itself. But every time I took the photo (I tried 3 times), my screen goes black and after 2 seconds the phone returns to the home screen with apps, and Evernote was shut down. I eventually just took the photo using the native iPhone Camera app, went to Evernote and the specific note and imported the photo from my photo library. I'm using an iPhone 4s running iOS 8.4.1, and I've got the latest version of Evernote for iPhone: version 7.7.10 (installed yesterday) Link to comment
jasonlotito 0 Posted August 31, 2015 Share Posted August 31, 2015 This happens to me as well running an iPhone 6+. This is a big part of why I use evernote. The ability to take pictures of white boards is important, and it's cumbersome missing out on features I'm paying for. Link to comment
skkippy 12 Posted September 3, 2015 Share Posted September 3, 2015 I reported this in April 2015 (Ticket # 1012187). My iPhone 4s was crashing consistently using auto-detect, and randomly without. Support acknowledged the bug.This was with 7.7.0.With more recent releases, it always crashes, and I use the same workaround you do - take the picture with the camera then import it. Annoying, to say the least. Link to comment
Reidh4 0 Posted January 13, 2016 Share Posted January 13, 2016 Evernote crashes on my iPhone after any attempt to take a picture. The iPad version works fine. Has anyone found a fix for this issue? Link to comment
amanda_h 300 Posted January 16, 2016 Share Posted January 16, 2016 Hey @Reidh4 Please submit a support request at https://evernote.com/contact/support/ticket/ and include a copy of the activity log from your iPhone so a member of our Customer Support Team can help investigate this. Thanks! Link to comment
Brizone 1 Posted January 24, 2017 Share Posted January 24, 2017 A year later, still happening. Evernote's photo-to-note feature is clearly not a viable option. Link to comment
Level 5* gazumped 11,517 Posted January 26, 2017 Level 5* Share Posted January 26, 2017 On 24/01/2017 at 7:38 PM, Brizone said: A year later, still happening. Evernote's photo-to-note feature is clearly not a viable option. A year and a several updates later, the photo problem has been fixed for most folks. See amanda-h's post above - contact support directly if you can at https://help.evernote.com/hc/requests/new - or message them on Twitter via https://twitter.com/evernotehelps Link to comment
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