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On iPad, Evernote deleting text as I type


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Versions: iOS 8.4, most current version of Evernote.

I'm at a conference, where I have created a single note for capturing my notes on sessions. The note contains text only.

I scrolled back to the top of the note, where I start adding text before my previous notes. In the middle of entering and formatting this new text, I realized that most of the text that I entered just a few minutes earlier in this new section had disappeared. I had not highlighted it, so this was not a case of accidental type-over.

Whatever the cause, I tried to undo. Evernote undid my most recent typing, up to just a couple of lines worth of text. However, the deleted text did not reappear, no matter how many times I pressed Undo.

The problem happened a second time, again without having highlighted any text prior to it disappearing.

I'm now at a point where I can't trust Evernote, on which I rely greatly. Any help you can provide would be greatly appreciated.

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  • Level 5*

If this is repeatable, please submit a bug report.

 

I recommend that everyone who experiences a bug to submit a bug report.  This will make sure that Evernote is aware of the issue, provide your environment data to help identify/fix the issue, and put more pressure on Evernote to fix.

 

Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG:  " to make it clear.  Reporting a bug should be available to all users, including Free Account owners.  Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue".

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  • Level 5*

Evernote does not share their bug reporting system, so I have no idea.

I have not seen any reports here, but that is not conclusive.

You might do a google search on "evernote ios lost text" or similar.

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This is also affecting me, on Mac, running v6.0.16.

 

When I try to type into an existing note, the text ahead is first highlighted, then overwritten. This only happens when I try to type midway through a sentence or at the beginning - if I type at the end of the line, no problems.

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