JHow 0 Posted August 1, 2015 Share Posted August 1, 2015 As the subject line says, I can't find where to create/access a Work Chat from within the Android app. All the guides say "Tap ‘Work Chat’ from the side menu", but my app doesn't even have a side menu. There are no customary 3 bars on the left beside the "Evernote" title. I've checked every sub-menu, screen, icon.... there's no Work Chat, nor any speech bubble icons. Any suggestions? Thanks. Link to comment
Morticia 193 Posted August 1, 2015 Share Posted August 1, 2015 As the subject line says, I can't find where to create/access a Work Chat from within the Android app. All the guides say "Tap ‘Work Chat’ from the side menu", but my app doesn't even have a side menu. There are no customary 3 bars on the left beside the "Evernote" title. I've checked every sub-menu, screen, icon.... there's no Work Chat, nor any speech bubble icons. Any suggestions? Thanks.What version of Android do you use?What phone/tablet? Link to comment
JHow 0 Posted August 1, 2015 Author Share Posted August 1, 2015 Ah sorry, I should have included that. Sony Xperia Z3Android version 5.0.2 And I did check, my Evernote app is up to date. Link to comment
Morticia 193 Posted August 1, 2015 Share Posted August 1, 2015 Ah sorry, I should have included that. Sony Xperia Z3Android version 5.0.2 And I did check, my Evernote app is up to date. Can you check the settings - Work Chat?There's check box for view and not view work chat Link to comment
JHow 0 Posted August 1, 2015 Author Share Posted August 1, 2015 There's nothing anywhere in the Settings about Work Chat. I even checked sub-pages in the Settings. Link to comment
Morticia 193 Posted August 1, 2015 Share Posted August 1, 2015 There's nothing anywhere in the Settings about Work Chat. I even checked sub-pages in the Settings. In my settings I haveAccountCameraNotebooksNotesWork Chat in swedish GuidesSyncronizeContent Link to comment
JHow 0 Posted August 1, 2015 Author Share Posted August 1, 2015 My settings list is: Account Info [account name] Upgrade to Premium Invite FriendsPremium Settings Setup PIN Lock Manage Offline NotebooksCamera Settings Moleskine Notebook Post-it NotesGeneral Settings Sync Search and Storage Note Creation Reminder Support Legal I've checked inside all of these sub-options, Work Chat isn't even mentioned once. (After this post I'm only allowed to make one more until tomorrow night, since this is a new forum account.) Link to comment
Morticia 193 Posted August 1, 2015 Share Posted August 1, 2015 My settings list is: Account Info [account name] Upgrade to Premium Invite FriendsPremium Settings Setup PIN Lock Manage Offline NotebooksCamera Settings Moleskine Notebook Post-it NotesGeneral Settings Sync Search and Storage Note Creation Reminder Support Legal I've checked inside all of these sub-options, Work Chat isn't even mentioned once. (After this post I'm only allowed to make one more until tomorrow night, since this is a new forum account.)I'm going to check my old tablet.I have a Basic account... have a good night Link to comment
t:DÜ 0 Posted August 5, 2015 Share Posted August 5, 2015 Hey there, Based on your description, it sounds like you may be running an older version of EN for Android on your Xperia, as the Work Chat icon is a bit hard to miss. Can you double check the version of Evernote you're running by navigating to your EN Android app settings (3-dots > Settings > Support > current version should be 7.0.7 at the time of this post)? Once you've confirmed that you're on the latest version of EN for Android, the Work Chat icon should look something like this: https://www.evernote.com/l/AJYaoZ3XLSZHLL9GiXeKB0HEQrDDd5Mb1ng Sorry... new to this forum, so I hope this helps Link to comment
Morticia 193 Posted August 5, 2015 Share Posted August 5, 2015 My settings list is: Account Info [account name] Upgrade to Premium Invite FriendsPremium Settings Setup PIN Lock Manage Offline NotebooksCamera Settings Moleskine Notebook Post-it NotesGeneral Settings Sync Search and Storage Note Creation Reminder Support Legal I've checked inside all of these sub-options, Work Chat isn't even mentioned once. (After this post I'm only allowed to make one more until tomorrow night, since this is a new forum account.)I'm going to check my old tablet.I have a Basic account... have a good night In the old tablet I have same version, and the settings menu is the same. Incl Work Chat Link to comment
JHow 0 Posted August 5, 2015 Author Share Posted August 5, 2015 Thanks guys, I finally opened a support ticket and figured it out. Despite the fact the the Play store claimed my version was up to date, it wasn't. Uninstall and reinstall fixed it (which I should have tried to begin with - rookie mistake!!). Thanks for the offers of help. Link to comment
Morticia 193 Posted August 5, 2015 Share Posted August 5, 2015 Thanks guys, I finally opened a support ticket and figured it out. Despite the fact the the Play store claimed my version was up to date, it wasn't. Uninstall and reinstall fixed it (which I should have tried to begin with - rookie mistake!!). Thanks for the offers of help.And now you can chat. And share notes through a chat Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.