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Lost all my notes! Please help


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Posted

Hey. I've been using evernote for several months and i have put ALOT of very important notes in there. These are notes i literally cant do without.

I lost my phone a couple of days ago and got a new one today. I accidentally made a new account when logging in to evernote and that account is offcourse without any notes. I searched my email for an old welcome email but only found the one i got today. I seriously have no idea how i cant find my old account. Please, if anyone have any suggestions i'd be forever grateful

  • Level 5*
Posted

You need your old account and password to sign in to the account. If you don't remember, then try contacting support. If it's just the password try going to the web version and see if there is a Forgot Password option. I forget if there is or not.

Posted

Problem is i have no idea why i was able to make a new account on the same email, and why i didnt get a confirmation email last time :S 

  • Level 5*
Posted

In that case I would submit a support ticket to determine what your actual accounts are at this point.  Less about the how now and more about the fix.

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