worthden 0 Posted July 27, 2015 Share Posted July 27, 2015 I have used evernote for a few years and have never had a problem upgrading whenever a new upgrade comes along. However with a new upgrade I have been having problem . At the end of the upgrading I get this message:This is the version I am now using:This is the version i am trying to upgrade to. This is my current Mac version Can anyone assist me in upgrading to the newer version? worthden Link to comment
Level 5* gazumped 11,652 Posted July 27, 2015 Level 5* Share Posted July 27, 2015 Hi. If an update doesn't work, an uninstall / reinstall may solve the problem... https://evernote.com/contact/support/kb/#!/article/24422932 Link to comment
worthden 0 Posted July 27, 2015 Author Share Posted July 27, 2015 My Mac version is I am trying to upgrade to version 6.0.16 from 5.6.0 beta 6 And the error message I get is : an error occurred while extracting the archive. Please try again. Can anyone help me on this! worthden ( I have a free account) Link to comment
Level 5* gazumped 11,652 Posted July 27, 2015 Level 5* Share Posted July 27, 2015 Deja vu all over again... Link to comment
chanatx 14 Posted July 29, 2015 Share Posted July 29, 2015 My Mac version is I am trying to upgrade to version 6.0.16 from 5.6.0 beta 6 And the error message I get is : an error occurred while extracting the archive. Please try again. Can anyone help me on this! worthden ( I have a free account)I am going to create a support ticket for this and follow up with you there. Link to comment
pdx.jes 1 Posted July 30, 2015 Share Posted July 30, 2015 I am also having trouble updating to 6.0.16 to 6.0.11 on my Evernote for Mac. I get the error message: "An error occurred while downloading the update. Please try again later." This has been happening for the past week or more but I keep getting the prompt to update. Any suggestions? Link to comment
chanatx 14 Posted July 30, 2015 Share Posted July 30, 2015 I am also having trouble updating to 6.0.16 to 6.0.11 on my Evernote for Mac. I get the error message: "An error occurred while downloading the update. Please try again later." This has been happening for the past week or more but I keep getting the prompt to update. Any suggestions?I would suggest uninstalling and reinstalling using the version from https://evernote.com/download Let me know if that doesn't help Link to comment
Level 5* JMichaelTX 4,117 Posted July 30, 2015 Level 5* Share Posted July 30, 2015 I would suggest uninstalling and reinstalling using the version from https://evernote.com/download Let me know if that doesn't help @pdx.jes: To uninstall, see Evernote KB Article: How do I uninstall and reinstall Evernote [App]? Link to comment
pdx.jes 1 Posted July 30, 2015 Share Posted July 30, 2015 Thanks all. I downloaded the new version and replaced it over the old version and that worked. Link to comment
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