Unable to clip PDF

[garyw01 1]

I am unable to clip a PDF file when viewing it in Firefox.  I doesnt matter if I select, Clip, Bookmark, or Screenshot.  Nothing happens when I click Save.

Tried sending to both Web and Desktop versions of Evernote.  Tried disabling Webroot since it has interfered with other programs in the past.

I do use NoScript but I allowed all scripts to run on that page. Uninstalled and re-installed Clipper.  I cant think of anything else to try.

 

Clipper seems to work fine with 'normal' web pages for me.  Just something with the PDF files.  I was hoping to save the time of downloading them and then moving to Evernote.  Using Windows 7 and Firefox 38.0.5

 

Thanks for the assistance.

[jbignert 473]

If you can PM or post the URL where this can be observed we can investigate better. 

[garyw01 1]

It actually occurs when viewing any PDF within the browser.

I've tried multiple sites but here's one from today

http://www.sec.gov/comments/s7-07-13/s70713-1559.pdf

[Peachy 0]

I am also experiencing this issue...albeit with Internet Explorer. Does anyone have an answer?

[strovrouw 0]

Hello I have the same issue. Has a solution been proposed already? I am also using the clipper by Zotero which does not have the same problem. I tried using Nitro instead of the 'default' Firefox Adobe add-on but to no avail (and it made viewing PDFs problematic).

[jbignert 473]

A few things to try:

- Make sure you have the Firefox plug-in Adobe Acrobat reader enabled in Firefox. 

- Make sure yo are updated to version 6.1 of the Web Clipper available here https://addons.mozilla.org/en-US/firefox/addon/evernote-web-clipper/versions/

[garyw01 1]

Plug-in is enabled.

Updated to V 6.1

Still doesn't work.

[jbignert 473]

Thx garyw01,

We're investigating. So far it works as expected for us in our testing. Can you post a list of other extensions you have installed that we can check for conflicts? PM me if you don't wan't to make it public. 

[garyw01 1]

Thank you for your fast response.

PM sent.

[Peachy 0]

Any answers for Internet Explorer clip PDF failure?

[garyw01 1]

Any follow up to this issue? Still unable to clip PDF within the Firefox browser

[v86861062 0]

Still unable

[Marc W 0]

Any news on this? I am still experiencing this problem.

[rubenb 51]

I'm unable to reproduce in Firefox.

Please contact support.

[loiterbaer 7]

Same problem here. Clipper 6.2.0 on FF 47.0.1 on Windows 10 and also on Windows 8.1.

I have deactivated all Add-ons, still the same issue. Happens also with images.

Here's the log when trying to clip a PDF:

[2016-08-02 08:53:22 GMT+0200] Error: "WebClip.getTitle: article not initialized"
[2016-08-02 08:53:22 GMT+0200] Error: {}
[2016-08-02 08:53:22 GMT+0200] Error: {}
[2016-08-02 08:53:22 GMT+0200] Error: "WebClip.getTitle: article not initialized"

 

[hyavas 0]

In the end uninstalling the FF and reinstalling worked for me.

[garyw01 1]

I gave up on this ever working.   When I contacted support, I was essentially told that this only works with a clean install of Firefox. i.e. no add-ons installed.   They wanted me to uninstall all add-ons and lose all the associated settings.  I decided that having the clipper wasn't worth it. 

[SJU87 0]

This used to work for me and now it doesn't. Tried everything above. Does anyone know of another web clipper that works? Google showed me that OneNote does (added bonus, it's free!) but I installed it and so far no luck (so much for free, probably why I still am willing to pay for Premium Evernote, but if that isn't going to work either, maybe I would be better off with a free note taking app that doesn't work just as poorly.)

[IcI 2]

On 8/3/2016 at 2:22 AM, garyw01 said:

I gave up on this ever working.   ...

Same issue is still happening (or happening again) in 2020.

Slightly different error message in the logs: WRN Unable to run in system tab

I wonder if it's related to this comment from Dave-in-Decatur about Firefox pdf.js not working with web clippers?

 

[garyw01 1]

My workaround for this issue -  I added Evernote to the "Open With" options for Windows.  Now, when I have a PDF open in the browser, I click on the Download icon in the viewer window, and select Open With > Evernote.    The PDF then opens in Evernote desktop.

[Mariana Mattos 0]

Some issue is still happening. I'm trying to save PDF by Google, but is not possible.