Brian Pears 2 Posted June 30, 2015 Posted June 30, 2015 Hi I reported a problem today and was issued with a ticket number. However I have since managed to fix the problem and would like to cancel the ticket, but I cannot see any way of doing this. Is it possible to cancel a ticket and if so, how? Brian P
Evernote Expert gazumped 12,630 Posted June 30, 2015 Evernote Expert Posted June 30, 2015 Hi - thanks for your query; it will normally take some days for Evernote to get back to you on a ticket, so you might not have a specific contact point for a while - if you post the number here we can ask a forum admin to close the query for you, or if you use twitter, you could send a message to @Evernotehelps
Brian Pears 2 Posted July 1, 2015 Author Posted July 1, 2015 Hi - thanks for your query; it will normally take some days for Evernote to get back to you on a ticket, so you might not have a specific contact point for a while - if you post the number here we can ask a forum admin to close the query for you, or if you use twitter, you could send a message to @Evernotehelps Thank you - the ticket number in question is # 1137133
Evernote Expert gazumped 12,630 Posted July 1, 2015 Evernote Expert Posted July 1, 2015 OK - flagged for an Admin to look at...
Level 5 CalS 5,327 Posted July 1, 2015 Level 5 Posted July 1, 2015 In good conscience you could also just reply to the email with the ticket number in it informing them that the problem is fixed.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.