Phanteen 0 Posted June 26, 2015 Share Posted June 26, 2015 hello, I've just subscribed my membership to Evernote Plus and I'm not able to upload a single file of 47 gb.As I've read that could be possible .Can't anybody know the reason why and how to do ? thank you in advance. P. Phanteen Link to comment
Level 5* JMichaelTX 4,117 Posted June 26, 2015 Level 5* Share Posted June 26, 2015 According to the EN KB article on Comparison of EN Account Types, you should be able to upload a Note up to 50MB. If you still can't after doing a sign out of EN Mac, restart your Mac, sign in to EN Mac, then you might want to submit a EN Support Ticket (report as a "bug") and/or a tweet to @evernotehelps. See links below. Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue". Since Evernote now is providing official support to all users via Twitter, you might post your request on Twitter @evernotehelps. It might also be good to include a link back to your post here. Link to comment
Level 5* JMichaelTX 4,117 Posted June 26, 2015 Level 5* Share Posted June 26, 2015 hello, I've just subscribed my membership to Evernote Plus and I'm not able to upload a single file of 47 gb. My brain translated your "47 gb" to "47MB". If my translation was in error, please advise. Clearly you can't upload 47GB in ONE note. Link to comment
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