Lingjun 0 Posted June 11, 2015 Share Posted June 11, 2015 My account completely disappeared. I tried to register a new account with my previous email. It works, which means my previous account and note data are all gone. My email address is lingjun@gse.upenn.edu Link to comment
Level 5* gazumped 12,040 Posted June 11, 2015 Level 5* Share Posted June 11, 2015 Hi. Sorry to hear about this apparent loss. First suggestion is: this is a public user forum, so please remove your email address from the post above - you'll add a ton of spam to your problems otherwise. Second: we're not Support. Please submit a support request by choosing "login/account access issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action - or reach out on Twitter @Evernotehelps (include the forum thread URL for extra background) If you re-registered as a premium user you'll also have access to a Chat option (7am-7pm PST weekdays) - click7 'continue' on the support page after logging in. When you get a ticket number, please post it back here - one of the forum Admins may be able to have a look at the issue for you. Link to comment
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Lingjun 0
My account completely disappeared. I tried to register a new account with my previous email. It works, which means my previous account and note data are all gone. My email address is lingjun@gse.upenn.edu
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