jdunnuck 0 Posted June 10, 2015 Share Posted June 10, 2015 I purchased the premium evernote, and I received my receipt of purchase but the premium doesn't appear in my Evernote. I have sent several notes to support, and the only response I received was a response stating that they were sorry I was deactivating my account, which I'm not, I'm trying to find out how to get the premium package I payed for installed. I love Evernote and that's why I purchased the premium package. Can anyone help? Link to comment
Level 5* gazumped 11,652 Posted June 10, 2015 Level 5* Share Posted June 10, 2015 Hi. Try restarting Evernote - File > Exit out, then restart and log back in. If that doesn't work please post whatever ticket number(s) you received from Evernote here, and we'll ask an Evernote admin to have a look at the situation for you. You can continue to use your account for the meantime - you just won't have access to the additional premium features. Link to comment
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