ImJack 0 Posted June 10, 2015 Share Posted June 10, 2015 Hi all, Have become as of recent an ardent user of EverNote, but still need some time to get really on speed with it.System: Windows7-64bit 8GB RAM248GB SSD System Disk (C:)2 TB HDD Data Disk (D:) C:\Users\[user]\Progdat\AppLog_2015-06-10.txt :Log opened on 2015/06/10 10:14:25 (UTC+3:00)10:14:25 [21412] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" /Hide10:14:25 [21412] Evernote for Windows 5.8.8.7837 (275837) Public10:14:25 [21412] Common Editor 16 (2015-05-21 12:21:19 -0500)10:14:25 [21412] Client info: Evernote Windows/275837; Windows/6.1.7601 Service Pack 1;10:14:25 [21412] Bootstrap info: Evernote (loadedLastUsed)10:14:25 [20476] Requesting bootstrap info from "www.evernote.com" (en-US)10:14:25 [20476] 0% Connecting to www.evernote.com/edam/user10:14:25 [21412] Registered session count: 1, last session: 2015/06/10 10:00:0010:14:25 [21412] Bootstrap info: Evernote (loadedDatabase)10:14:25 [21412] Loaded session count: 0, last session: 2015/06/06 16:00:0010:14:25 [19840] 0% Connecting to www.evernote.com/shard/s475/utilityThe last few weeks observed several times unresponsive behavior and needed to kill the application with Taskmanager.Enclosed the last Enclipper Log file which might give a clue: C:\Users\[user]\Progdat\Evernote enclipper_2015-06-09.txt :Log opened on 2015/06/09 11:16:34 (UTC+3:00)11:16:34 [8604] Failed to run pipe server with low integrity and EPM support attributesWhat can be the problem here?If more specific information is needed, just ask.... Link to comment
Level 5* gazumped 10,388 Posted June 10, 2015 Level 5* Share Posted June 10, 2015 Hi. If you open Evernote and check Tools > Options > General, what's your database file location? Link to comment
Level 5* JMichaelTX 4,108 Posted June 10, 2015 Level 5* Share Posted June 10, 2015 The last few weeks observed several times unresponsive behavior and needed to kill the application with Taskmanager.Enclosed the last Enclipper Log file which might give a clue: C:\Users\[user]\Progdat\Evernote enclipper_2015-06-09.txt :Log opened on 2015/06/09 11:16:34 (UTC+3:00)11:16:34 [8604] Failed to run pipe server with low integrity and EPM support attributesWhat can be the problem here?If more specific information is needed, just ask.... Looks like a very technical issue. You are probably best served by submitting a bug/crash report, and including your complete EN Activity Log. Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue". If you are a Premium/Business account owner, you can also take advantage of EN Support Chat: See Evernote Chat Support., available business days 7am-7pm US CST. (Chat option appears AFTER you click “Continue” on initial “Evernote Support” page.) Since @Gaz is an experienced EN Win user, he most likely will have some suggestions on how to fix your issue, perhaps including a clean reinstall using Revo if nothing else works. Good luck. Link to comment
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