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Evernote is not responding v5.8.6.7519


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hi all, 

Can not open evertnote in Windows 7 x64. Till yesterday evening all worked fine, but now when trying to open evernote shows "not responding". Tried to solve with different ways - restart evernote services, restart pc, except re-install.

Problem details :


  A problem caused this program to stop interacting with Windows.
Problem signature:
  Problem Event Name: AppHangXProcB1
  Application Name: Evernote.exe
  Application Version:
  Application Timestamp: 55428109
  Hang Signature: ea70
  Hang Type: 128
  Waiting on Application Name: lsass.exe:lsasspirpc
  Waiting on Application Version:
  OS Version: 6.1.7601.
  Locale ID: 1033
  Additional Hang Signature 1: ea7081be59f7fa62201079bd5097fee2
  Additional Hang Signature 2: 3383
  Additional Hang Signature 3: 3383090178c97d0d1984948f556cb8c8
  Additional Hang Signature 4: ea70
  Additional Hang Signature 5: ea7081be59f7fa62201079bd5097fee2
  Additional Hang Signature 6: 3383
  Additional Hang Signature 7: 3383090178c97d0d1984948f556cb8c8
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Also, screenshot added to attachment
Please help to solve this problem 
Thanks in adnvance


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logs in windows event list:


Fault bucket , type 0
Event Name: AppHangXProcB1
Response: Not available
Cab Id: 0
Problem signature:
P1: Evernote.exe
P3: 55428109
P4: 3fe7
P5: 128
P6: lsass.exe:lsasspirpc
Attached files:
These files may be available here:
Analysis symbol: 
Rechecking for solution: 0
Report Id: 94b6f0d0-0f4f-11e5-8846-20689d6172b0
Report Status: 0
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  • Level 5*

Hi.  I'd think your next step would be a reinstall.


Protect your database just in case - it shouldn't be affected by the operation,  but if you have any unsynced data - local notebooks or recent notes - your database is the only record.

  • Make sure Evernote isn't running (which seems unlikely,  but still..)
  • locate folder at C:\Users\<user>\AppData\Local\Evernote\Evernote\Databases
  • copy/ zip database folder to desktop
  • uninstall Evernote
  • restart computer
  • download and install latest version as administrator

We're currently on - if you have a special reason for staying with an older version,  you can probably find recent ones here - http://www.afterdawn.com/software/desktop/notes/evernote_for_windows.cfm#all_versions

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